A woman in a wheelchair has been forced to wait an hour for an urgent medical appointment after being left in the cold for hours at a Dublin hospital.
The woman was left with the feeling of being ‘pushed’ by a receptionist at St Patrick’s Hospital in Co Wicklow last night.
She was called for an appointment on the morning of Monday, October 18th at 7.15am.
After leaving the receptionist’s office, she found herself in the waiting room where she was met by a doctor.
“She said it was cold and we should go home and get dressed,” she told RTE.
“The doctor said, ‘we have an appointment for you with the doctor of death’.”
She was in shock.
I thought she was joking.
I just wanted to get dressed.
“The woman, who cannot be named for legal reasons, said she was initially told she would be transferred to a specialist unit but was told the patient would need to wait at the hospital’s intensive care unit for an hour before they could make an appointment.”
I was in tears,” she said.”
Then I heard the nurse say, ‘they’ll get there later’.
I said ‘what’s the time, what’s the appointment?’
“She started crying, and she had a big smile on her face.”
It was horrible.
“The patient was later taken to a nearby hospice where she spent the night.”
After that, I woke up in a cold sweat,” she added.
St Patrick’s spokesperson, Marie McKeown, said that when she called for a patient to be transferred the next day she received a “no response” from the hospital.”
We were really surprised and disappointed,” she explained.”
When we called, we were told there was an urgent need for a medical assessment.
“There was no indication that she was having an issue with the heat, and there was no discussion of how long the patient might need to be in the intensive care facility.”
Dr McKeon said she called the hospital again on Monday morning and the patient was transferred to the intensive Care Unit.
“That patient is doing well and is continuing to be monitored and assessed.”
At this point, we have no indication of any additional needs for the patient,” she concluded.